AssignmentCritic.com is a global academic writing service provider. We are committed to deliver quality and original paper writing service. However, in the cases where we fail to deliver the promised service level, students/clients can submit partial/full refund request. For this matter, we pursue a transparent refund policy. If you intend to order your paper to AssignmentCritic.com, you must read and understand the policy so as to avoid any inconvenience. It is also assumed that when you place an order at AssignmentCritic.com, you agree to the company's Refund Policy.
Refund refers to reimbursement or money back in the scenarios where students/clients are dissatisfied with the level of service delivered to them by AssignmentCritic.com. This section of the policy sets forth the scenarios in which you are entitled or not entitled to the refund. At AssignmentCritic.com, you are entitled to refund in the following scenarios:
Partial or full refund mainly depends on the reason and the proof provided by the student/client. The company holds the right to decide to refund either full or partial.
Regardless of the reason of the refund, you need to submit a formal request for refund. To submit your request, you need to send an email to care(at)assignmentcritic.com wherein you will clearly mention your order code, your intention to get the refund, and reason for the refund request. Depending on the reason, you must attach proof such as plagiarism copy, tutor's remarks or marked grade issued by the tutor or school, college or university. No refund request will be entertained if sent without concrete and clear reason.
It can take 15 to 30 days to get the refunded amount in your account. In rare cases, the duration can be extended about which the student/client is informed earlier.
We believe that it is the fundamental right of the student/client to request refund if they are not satisfied with the quality of service level. However, every refund decision is taken by the Quality Assurance Department of the company. Once your refund request is received, we evaluate the reason of refund request. When a student / client's claim for a refund falls under the criteria mentioned above, the request is taken into account and further investigation is made. In this regard, our concern department might contact you to gather more evidences. It is necessary that the client provides the requested evidence as a proof. Once the evidence is provided, the department makes the decision whether full, partial or no refund should be issued. After full refund is approved, you are refunded merely 90% amount of the order in 15 to 30 days. 10% of the amount is deducted as standard service charges, which are applied in both refund and cancellation.