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Frequently Asked Questions

Service

What services do you offer?

How can I avail your service?

You can avail the aforementioned services on at www.assignmentcritic.com.

Is your service paid?

Yes, we charge a minimal amount for the service, which can easily be afforded by students.

How is your service different from others?

We have been in the industry for a decade. Our writers are qualified & experienced. We deliver the level of quality that we promise to you. For your ease, we are available round the clock to assist you.

Is your service guaranteed?

Indeed! We offer you service guarantees such as satisfaction guarantee, confidentiality guarantee, money back guarantee, and unlimited review guarantees.

Who do you assign my assignment papers?

We assign your assignments to the most competent and caliber writer of the industry. The writer does not only possess the relevant degree in the field, but also holds experience of writing for different educational level.

Can I choose my writer?

If you are a regular customer, and you want the previous writer to work on your upcoming assignment, then you can simply put the request in the order details.

What if I am not happy with my current writer?

If you are a regular customer and you are not happy with your current writer, you can simply request to change the writer. You can do so by raising an email via which you correspond with the management team or customer relationship manager.

Order Placement / Delivery

How can I place order on your website?

Should I pay upfront for the order?

Yes, you have to upfront; however, if your order amount exceeds 200 USD or equivalent amount, you can pay in installments as well. To pay in installments, you have to contact the support.

I placed my order but forgot to send files or extra instructions. What should I do?

You can send the instructions or files via email along with your order code in the subject.

When do you send orders?

We send the completed assignment orders on your chosen deadline.

How do you send orders?

All the orders are sent via email or upload to the student area.

I forgot my login details. What should I do?

In case of forgetting your login details, you can contact support.

I forgot my order code. What should I do?

You can track your order code via student area.

I didn’t receive my order. What should I do?

Usually, all the orders are delivered on the deadline. However, in rare cases, orders might be late and students are informed beforehand. If you are not informed about the delay in the delivery of the assignment, and you have not received your assignment as yet, contact support at once.

Order Payments

How can I pay for the assignment orders?

Is my payment detail safe?

Yes, all the payment details are secure on AssignmentCritic.com.

I don’t have money to pay for assignment order. What should I do?

If you don’t have money to pay for the assignment, you can simply request for processing the assignment. Thus, your assignment will be made ready on the deadline. As soon as you arrange money, you can pay and receive your assignment.

I paid twice or more by mistake. What should I do?

If you have paid twice or more for the same assignment, you should contact support immediately to report the incident.

How will I be sure that you have received my payment?

Upon receiving a payment from students, an automated generated email is raised for students that confirm the receipt of the payment. If you do not receive the email in a couple of hours, contact support.

Order Review / Refund

I have received my order but I need some minor changes. What should I do?

My assignment is plagiarized. What should I do?

Before the delivery of every assignment, we ensure that paper is non-plagiarized. However, if you receive plagiarized paper, you should report support immediately. If your complaint is found valid, we will revise the assignment paper in 24 hours.

Writer has written the assignment on the wrong topic or irrelevant topic. What should I do?

In such case, you should report support immediately. Our quality control department will evaluate your complaint and if your complaint is found valid, we will revise the assignment paper in 24 hours.

I didn’t receive my assignment on time. Can I have a refund?

Yes, we make a partial refund on the condition that your assignment is not delivered on the deadline and you are not informed about the delay. The partial refund is the deadline difference amount.

I am not happy with the assignment delivered. Will you refund me?

We refund only if your case is genuine. You need to prove the quality control department of the company why you are not satisfied with the delivered assignment. We request you to submit the details that justify your unhappiness with the assignment. We examine the provided evidences and confirm you about our decision via email.

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